Privacy Policy
Last updated: 26 June 2025
Welcome to The Jeleven (https://thejeleven.com), operated by Jevelen Worldwide (KT0591370-V). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
1. Information We Collect
We may collect and store the following types of personal information:
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Personal Identifiers: Name, email address, phone number, shipping and billing address.
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Payment Information: Payment details (processed securely via third-party gateways; we do not store card details).
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Order Details: Purchase history and order preferences.
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Website Usage Data: IP address, browser type, pages visited, time spent on site, referring websites.
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Marketing Info: Your preferences for receiving marketing communications.
2. How We Use Your Information
We use your personal information to:
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Process and fulfill your orders
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Communicate with you about your purchase
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Respond to your inquiries and provide customer support
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Improve and optimize our website
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Send you marketing updates (only if you opt in)
3. Sharing of Your Information
We do not sell, trade, or rent your personal information. However, we may share your data with trusted third parties, such as:
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Payment processors (e.g. Stripe, Billplz)
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Shipping partners (e.g. PosLaju, J&T Express)
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Marketing and analytics services (e.g. Facebook Pixel, Google Analytics)
These partners are only provided with the information necessary to perform their specific services.
4. Your Rights
You have the right to:
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Access the personal data we hold about you
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Request corrections to inaccurate data
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Request deletion of your data
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Opt-out of marketing emails at any time (via unsubscribe link)
To exercise any of these rights, please contact us at:
📧 muhammadazammustapa@gmail.com
5. Data Security
We implement reasonable security measures to protect your data. However, no online platform is 100% secure, and we cannot guarantee absolute security.
6. Cookies
Our website uses cookies to:
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Enable basic functionality
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Analyze website traffic
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Personalize your browsing experience
You can manage your cookie preferences in your browser settings.
7. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Last updated” date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
📧 muhammadazammustapa@gmail.com
